Sales tax – All JeNu products will be taxed in accordance with the tax code of the city and province which they are being shipped. The sales tax will be reflected on your order confirmation e-mail and the packing slip.

Important: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International orders.

Payment options – JeNu accepts all major credit cards including American Express, Visa, Mastercard, and Discover. All orders placed on the JeNu website are encrypted and secure. If you would rather place your order over the phone please call JeNu Customer Care at 1-855-751-JENU (5368).


Standard ground shipping to Canada is available for $15.00. Orders should arrive within 5-12 business days of your purchase. An email containing your tracking number will be sent within 24 hours of shipment.